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Zendesk

Zendesk for Startups Program

Up to 100% off
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Six months free on Zendesk's full support platform for early-stage startups, up to 50 agents.

You get half a year of Zendesk's customer support suite at no cost—AI chatbots, ticket automation, 1,000+ integrations, the works. Up to 50 agents covered. They throw in training via CX Academy and implementation help, plus access to their founder community. The catch: you need to be genuinely early-stage and new to Zendesk. After six months, you're on standard pricing ($55/month minimum). This is real breathing room if you're still figuring out your support ops, but the clock starts ticking the moment you sign up.

Program details

Tier 1

Zendesk for Startups

Qualifying startups receive 6 months of free access to Zendesk’s suite for up to 50 agents, providing powerful customer support tools and AI-driven automation.

$100

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Application difficulty: Easy Benefits: Strong Duration: 6 months

Benefits

  • 6 months free access to Zendesk Suite, Sell, Talk, Chat, Guide, and Explore
  • Access for up to 50 agents
  • AI-powered chatbots and workflow automation
  • Online training and implementation support via CX Academy
  • Access to a Slack community of CX leaders and peers

Eligibility

  • New Zendesk customers
  • Fewer than 50 employees
  • Raised up to Series A funding

How to apply

  1. 1

    Submit Application

    Apply using your startup email to get approved for 6 months free access to Zendesk.

    Apply now →
Apply for Zendesk for Startups →

Pros

  • ✓ Six months completely free for up to 50 agents—no credit card required to start
  • ✓ Full feature access including AI chatbots and 1,000+ app integrations
  • ✓ Structured onboarding and training through CX Academy included

Cons

  • ✗ Limited to new Zendesk customers only—existing users ineligible
  • ✗ Requires proof of early-stage status; vague eligibility criteria can slow approval
  • ✗ Pricing jumps to $55/month per agent after trial ends with no discount guarantee

Frequently asked questions

What’s included in the free credits?
Qualifying startups receive monthly credits covering access for up to 50 agents across Zendesk’s products, including Support, Chat, Talk, Guide, Explore, and Sell, excluding add-ons and consulting services.
How long does the free access last?
The program offers 6 months of free access, after which startups can choose from flexible pricing plans starting at $55 per month.
What are the eligibility criteria for the program?
Startups must be new Zendesk customers, have fewer than 50 employees, and have raised funding up to Series A.
How do I activate the program?
After applying with a startup email, Zendesk will review the application and contact you via email with further instructions.

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Tags

#customer-support #crm
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